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Where does Bellocq source tea?

We source our teas from the finest tea producers around the world. We source from the top tea-producing nations of China, Taiwan, Japan, India, and Sri Lanka as well as Nepal, Vietnam, Malawi and South Africa. 

Where are your teas blended?

Our team blends all of our teas by hand in small batch quantities at our Brooklyn Atelier.

What makes Bellocq different from other tea companies?

The quality of our teas is the most important factor. The teas and herbs used in our blends are selected for their high grades, specific origins, freshness, natural flavors, and appearance. We work to push every element of our tea blends to the forefront of their flavor profiles. 

Beyond the quality of the tea itself, we package our teas by hand, with care, to ensure it makes its happy way to you safely. From our beautiful and simple Atelier Bags to the elegant Traveler and Connoisseur Caddies, designed by our Bellocq partners and handmade exclusively for Bellocq, we strive to create packages that are airtight and as seductive as the tea inside.

Are your teas organic?

We source organic ingredients whenever possible. All of our signature blends are organic and the majority of our pure teas are as well.

How much will one ounce of tea make?

One ounce of tea makes approximately 12 cups of tea. It’s important to note all of our teas are full leaf and can be brewed for several infusions.

How long does your tea stay fresh?

To maximize freshness, all of our tea is blended in small batch quantities. Although tea does not go bad, it does become stale over time. We generally recommend drinking any of our teas within one year of purchase. Once the teas have been opened it is best to consume them within a few months. Be sure to keep the teas airtight, dry, and out of direct sunlight.

What kind of packaging does your tea come in?

Each tea's individual web page covers the various types of packaging available. Atelier Bags, Bellocq Boxes, Traveler Caddies, and Connoisseur Caddies are available, but not all teas are available in all packages.

What are your shop's hours?

We are open from Wednesday & Thursday 12-6pm; Friday & Saturday 12-7pm; and Sunday 12-5pm. We are closed on Monday and Tuesday.

Where does your tea ship from?

All of our teas and products ship from our Atelier in Brooklyn, New York.

Who do you ship through?

All our packages are shipped through US Mail, unless otherwise selected to be sent via UPS in the check-out process. US Mail Domestic packages ship using US Priority Mail; international packages are sent through US International First Class or Priority Mail.

How long does it take to ship an order once it is placed?

We ship retail orders within 24-48 hours of receiving them. If an item is out of stock, we will contact you immediately. National holidays will also delay shipments 1-2 days.

Do you ship your tea internationally?

Yes. We ship everywhere in the world that US Post and UPS allows.

How can I return or exchange a product?

We accept all returns and exchanges within 30 days of sale. For any defective items, the same time frame applies. All returns can be made either through mail or by visiting our Atelier in Brooklyn. For any further questions, please call us at (347) 463-5416 or e-mail us at inquiries@bellocq.com.

Do you offer wholesale?

Yes! Please refer to the wholesale section of our website for further details.

Do you offer gift certificates?

We do! We are very pleased to be sharing online gift cards - choose your gift card today.